This Privacy Policy clearly states what data we collect from you, why we collect from you and where and how we use the data collected from you.
This policy empowers you with the capability to make well-informed decisions about what information you choose to share with us. Thus, through this Privacy Policy, we aim to present a transparent and comprehensive framework detailing (i) the methods, purposes, and sources of data collection, as well as (ii) how we employ and securely store your data across the diverse interactions you have with us.. (ii) rights we authorize you and the rights that you have to determine in representation of this document.
a) This policy outlines the condemnatory aspects that governs the personal information stored with Indigo AI Solutions and that operated a registered company in accordance with the laws of India, headquartered at H.No. 6-3-865/1/2, No 303, Greenland Apartments, Ameerpet, Hyderabad, Telangana 500016
b) The personal data collected from you and its relationship varies the way you interact with us and product/solution/service of Indigo AI Solutions availed. You could be a
Depending on the categorization (Visitor, Customer, or User), the data we collect and its intended use differ, elaborated comprehensively in this document. d) This Privacy Policy is an integral component of our Terms of Service. e) This Privacy Policy outlines both the rights bestowed upon you and the particulars of the personal data you share with usWe are open to resolve your queries and for further assistance with respective to the Privacy Policy, contact our Grievance officer (refer section 12). If you don’t agree with our regulations or this policy, then kindly do not visit our website www.indigoaisolutions.com or do not avail indigo AI solutions Products, solutions, services, or combined products within our mobile application.
What information we gather from you and how it's employed: The data collected varies based on your user type, whether you are a Visitor, Customer, or User.
Cookies: Cookies are text files that our web server will pass on to your browser and that gets downloaded to your device when you visit our website.We employ cookies as they are immensely beneficial in recognizing you when you exit our website. However, the choice of whether you wish to be tracked or not remains entirely up to you. Your browser allows you to disable them at any point in time.
If you're interested in learning more about cookies, please feel free to explore www.allaboutcookies.org.
Beacon: It is a tiny image-like file embedded on our Website or Application which will track your behaviour. so referred to as a clear GIF, Web bug, or Pixel tag, it functions similarly to cookies but does not get downloaded onto your device.IfTo gain a deeper understanding of cookies, feel free to explore the content available at www.allaboutcookies.org/. faqs/beacons.html
Under Indian law, the following rights are applicable to you::
Rights to be informed:
You are authorised to be informed of the way your personal data is collected or being used, for which indigo AI solutions use this policy to convey.
You are authorised to access your personal information provided to us by requesting us the same.
You are authorised to suggest and correct us to update your data in case if it is inaccurate or incomplete
You provide us with authorization to securely store your personal data in electronic format. This authorization allows us to use this data, when necessary, to avail third-party services or solutions on your behalf..
You are authorized to raise a requisition to delete your personal information from our database.
You have the authority to raise objections to the manner in which we process your personal data at any given time and under any circumstances. This includes your ability to object to the use of your data for direct marketing purposes
You have the right to avoid being subjected to decisions solely based on automated processes, which includes profiling. For a more comprehensive understanding, you can reach out to our Grievance Officer. Detailed contact information can be found in section 12
The data you furnish or we gather when you visit our website in the capacity of a visitor, customer, or service user will be employed to deliver the services you have requested. Should there be instances where the personal data you provide cannot be utilized to fulfill the requested service, we will solicit your consent before employing such data. It is within your prerogative to revoke your consent at any juncture.. Additionally, we may process or use your data to serve your legitimate interests.
| Nature of Data | Grounds |
|---|---|
| Visitor data |
Consent Contract performance Legal authorizations |
| Account registration data |
Contract performance Legal authorizations |
| Payment data |
Contract performance Applicable law compliance Legal authorizations |
| Service usage data |
Contract performance Legal authorizations |
| Data for Marketing our services |
Consent Legal authorizations |
If you believe that we have used your personal data in violation as stated above or does not respond to your obligations and objections, then you are authorized to raise a complaint with the local authority.
In accordance with Indian law, the subsequent rights are relevant to you: We will ensure the security of the data we collect from you for as long as it remains essential to provide the requested service or to ensure the seamless operation of our services for you. This encompasses addressing disputes, handling technical matters, and delivering exceptional customer service without any constraints.
There are instances when we might be compelled to retain your data even after you've requested its deletion. This can occur to adhere to applicable laws, fulfill legal obligations, or address disputes we provide.
Put forth the information clearly that, you will use the information in compliance with applicable laws including the GDPR.Upon the cessation of your use of a Service, we reserve the right, unless prohibited by law, to remove all data furnished or accumulated by you (including Lead information) from our servers.
Upon your consent, we may use your data respective from cookies and web beacons to track your web visits and target you to present our solutions and or services we offer.
If you are our customer, you have the authorization to utilize third-party applications or technologies as required for your website or application. In such cases, it becomes your sole responsibility to inform your leads about the information you gather, store, and utilize through the implementation of these technologies, as per your obligations.
As an entity and business service provider, we do not knowingly offer or direct our solutions/services to children under the age of 16, nor do we collect information from them.
In order to facilitate smooth operations globally, we may process or transfer the data we collected to the associated companies we operate in accordance with this policy globally. But the authorizations and the rights provided to you will never be changed at any point in time by this data transfer.
However, in the course of time, we may employ or enhance our operations with the increase of branches or companies in association with us in providing services/solutions in compliance with this Privacy Policy. In such case, we may share your data in concern.
Further, the entities with the effected transfers then we shall enter in to appropriate Data Protection Addendums in compliance with the law with other party that can protect your data. Also,We are committed to implementing industry-standard technical and organizational measures to ensure that such transfers are carried out in strict accordance with relevant legal regulations.
On account of advertisement or to increase our revenue, we may link third party links on our website or application to provide you with relevant content but we are nowhere involved in your decision if you choose to access them or get associated them.
In addition to the conditions put-forth by this policy, as required we may disclose your data collected or processed by us accordingly.
In accordance with legal requirements or in response to legal actions such as search warrants or court orders, we will take appropriate measures to ensure compliance.
For your safety or for the safety of others or with respective to national security or in the context of law enforcement, criminal investigation or to prevent death or bodily harm etc.
To track or investigate a malicious activity or Acceptable Use Policy violation To carry legal proceedings that arise against indigo AI solutions, its employees, officers, affiliates, customers or vendors etc. To establish, to portrait, to defend and to enforce our legal authorizations
We have integrated both industry-standard and cutting-edge technological features to ensure the protection and safeguarding of your personal data. This is achieved through a diverse range of security measures and advanced technologies designed to counter unauthorized and fraudulent activities loss or destruction or disclosure etc.
When you disclose your sensitive information like the credit or debit card details or geo location towards our solutions and or services, the information is encrypted using advanced and innovative cryptographic techniques that includes but does not limit SSL, TLS, RSA, and AES.
Once you are associated with us, your password serves as the first level of defense and constitutes the primary method of authorization. Therefore, we strongly recommend that you establish a robust passphrase.password and not to share with anyone and make sure that you always logout of your indigo AI solutions account once after using it.
We, indigo AI solutions complies with Indian judiciary law as set forth by the Indian Department of Commerce and indigo AI solutions being certified and adheres to the Privacy Shield Principles of the same. To learn more in detail respective to Privacy Shield program and to view our certification, please visit indigoaisolutions.com
The name and contact details of our Grievance Officer, with whom you may contact or share your concerns if any or complaint or rate feedback pertaining to this Policy.
If you have query or dispute unresolved by us satisfactorily, please contact our dispute resolution provider at info@indigoaisolutions.com
At Indigo AI Solutions, we have amassed more than 8 years of extensive experience in the constantly evolving domains of e-commerce, healthcare, and education. Our journey began with a visionary mission to empower businesses of all sizes to harness the power of digital marketing and reveal their true potential in the digital landscape.